Contact
Get in Touch
Reach out to book a quiet one-to-one grooming visit, ask about a staged plan, or share your pet's coat and temperament details before you come in.
Email
feedback@waystonestation.digital
Phone
+853 6664 1198
Address
409 Avenida da Praia Grande, São Lourenço Macao
FAQ
Common Questions
Here are quick answers about calm appointments, staged grooming, and what to expect before and after your visit.
We groom puppies and sensitive pets with a calm, stage-by-stage approach. Each visit starts with a quick discussion about coat condition, home care, and any sensitivities so we can plan the safest scope for the appointment.
Yes. We offer pre-visit guidance and a quiet arrival process, and we can use a staged grooming plan when a full service is not the best first step. The goal is to keep the experience manageable and practical for your pet.
Please share a recent coat photo before the appointment if you can. It helps us assess the coat and suggest a realistic service scope, especially when matting or handling sensitivity may affect the finish.
Yes. If the pet shows significant stress, pain, aggression, breathing difficulty, or another welfare concern, the session may be shortened, adjusted, paused, or stopped.
Yes. We provide a written grooming summary at handover, including what was completed and any helpful coat care notes for the next visit.